Flirt FM/College Campus Radio DAC collects individuals’ data through our online volunteer application form, for the purpose of communicating with volunteers about station activities.
You can check what data is held about you, and request its deletion/restrict how your data is used by emailing [email protected] or by writing to College Campus Radio DAC, NUI Galway, H91 RTR6. Similarly you may also request a copy of your archived radio material, if any is held.

No third parties are given access to your data. All data is gathered and processed in accordance with data protection legislation, including the EU’s GDPR, effective 25/05/2018, and is held password protected and/or encrypted at our office in Galway. In the unlikely event of a significant data breach, Ireland’s Data Protection Commissioner and any affected individuals will be notified within the required time frame. College Campus Radio DAC reserves the right to make amendments to this Privacy Statement at any time. Updates will be posted here.

Website: We use Matomo Analytics (an open source analytics platform with 100% data ownership and user-privacy protection).
Email: The email client for @flirtfm.ie addresses is Outlook. Emails to the studio are forwarded to a generic Gmail account and are accessible by station presenters.
Texting and Message Box: If you have contacted the studio by text, email or message box, you can request to have these communications deleted from our mailbox.
Physical Competition Entries: Information is used strictly for alerting winners, and physical entries are destroyed on notifying winners.

Under Section 48(1) of the Broadcasting Act 2009, any viewer or listener may refer a complaint to the BAI if they are unhappy about programme content on an Irish licensed broadcasting service, both radio and television, under the following categories:

• 48(1)(a) objectivity & impartiality in news;
• 48(1)(a) fairness, objectivity & impartiality in current affairs;
• 48(1)(b) harm & offence (Code of Programme Standards);
• 48(1)(b) law & order;
• 48(1)(c) privacy of an individual.

Your complaint must be made no later than 30 days after the date of the broadcast. Please note that if your complaint relates to two or more related broadcasts, it must be sent within 30 days of the later or latest of these broadcasts.

When submitting a complaint under b) harm & offence, complainants can refer to the BAI’s “The Code of Programme Standards”. This Code details a range of factors that may be taken into account when determining whether programme material is harmful or offensive.

A copy of the Code is available to download as a PDF on the BAI’s website BAI’s website or on request from their offices.

If you wish to make a complaint about something you’ve heard on the station that falls into the above categories you may do so. For more information on the procedure please read our  complaints procedure document. You may download a completable  programming content complaints form (or as PDF) or our  advertisement complaints form (or as PDF).

Right of Reply

The Right of Reply Scheme has been developed by the BAI to provide for the correction of incorrect facts or information that has been broadcast about a person, where the assertions of such incorrect facts or information have impugned that person’s honour or reputation.

A Right of Reply is about the correction of incorrect facts or information; it does not provide for the broadcast of an alternative or contrary opinion. In other words, a person may not be satisfied with the manner in which a broadcaster has relayed information about him/her, but a Right of Reply will not be granted unless the facts or information are factually incorrect such that their honour or reputation have been impugned.

If the matter is one where the facts were correct, but not fairly presented, and was contained in a news or current affairs programme, you can make a complaint under fairness, objectivity and impartiality, as mentioned above.

A copy of the Right of Reply Scheme is available to download from the BAI’s website here BAI’s website here

Other Feedback

If your feedback (positive or negative) falls outside the above areas you can phone us at 091 493470 or email [email protected].